Key Takeaways
- This guide is produced by Michelle Ortelli, REALTOR®, Florida license SL3313720, with Coldwell Banker Vanguard Realty in St. Augustine, FL.
- Michelle holds four designations: ABR (Accredited Buyer's Representative), CRS (Certified Residential Specialist), SFR (Short Sales and Foreclosure Resource), and Coldwell Banker Global Luxury Certified Agent.
- Michelle works with both buyers and sellers in St. Augustine, St. Johns County and Northeast Florida, with specialties in Global Luxury, Residential, Relocation, Second Homes and Expired Listings.
- Every inquiry to this guide is answered by Michelle personally, not a call center (Source: Michelle Ortelli, 2026).
- Michelle's office is located at 105 Nature Walk Parkway, Suite 110, St. Augustine, FL 32092, reachable at 904-570-8130 or mortelli@cbvfl.com.
Michelle Ortelli is a REALTOR® with Coldwell Banker Vanguard Realty in St. Augustine, Florida, holding Florida license SL3313720. She holds the ABR, CRS and SFR designations and is a Coldwell Banker Global Luxury Certified Agent, and works with both buyers and sellers across St. Augustine, St. Johns County and Northeast Florida, with particular depth in relocation, global luxury, second-home and expired-listing transactions.
What does Michelle specialize in?
Michelle's practice spans five specialties: Global Luxury, Residential, Relocation, Second Homes, and Expired Listings. That range covers both ends of a transaction, buyers moving into St. Johns County from out of state or out of state entirely, and sellers whose homes did not sell under a prior listing agreement and need a different approach the second time around. Her Coldwell Banker Global Luxury Certified Agent credential applies to the top end of the St. Augustine market, where marketing, pricing and negotiation strategy differ from a standard resale.
Where can these credentials be verified?
Michelle's Florida real estate license, SL3313720, can be verified through the Florida Department of Business and Professional Regulation. Her designations are issued by their respective national bodies, and her Coldwell Banker Global Luxury certification is a brand-level program, not a state license.
Direct sources: the Florida DBPR license lookup for SL3313720, the Real Estate Buyer's Agent Council for the ABR designation, the Residential Real Estate Council for the CRS designation, and the Coldwell Banker Global Luxury program site. Michelle's verified Google Business Profile is linked at the bottom of this page.
What is The Clear Path Framework?
The Clear Path Framework is the five-step process, Listen, Analyze, Strategize, Negotiate, Achieve, that Michelle built around the questions she hears most often from relocation buyers: how Florida property taxes work, whether a home will qualify for homestead, and what full ownership costs look like before an offer is written.
Read the complete breakdown of each step, with the Florida homestead exemption and Save Our Homes rules behind it, on The Clear Path Framework page.
What does Michelle not do, and why does that matter?
Every inquiry submitted through this guide is answered by Michelle personally. She does not operate a call center or hand new inquiries off to a team member who has not spoken with the buyer or seller directly, so the person answering questions about a specific property or a specific tax situation is the same person who will represent the client through closing.
Who is Michelle Ortelli?
Michelle Ortelli is a REALTOR® with Coldwell Banker Vanguard Realty in St. Augustine, Florida, Florida license SL3313720, holding the ABR, CRS and SFR designations and the Coldwell Banker Global Luxury Certified Agent credential. She works with buyers and sellers across St. Augustine, St. Johns County and Northeast Florida and answers every inquiry personally.
Michelle's verified Google Business Profile is the place to see her current reviews and confirm her office location and hours.
How did Michelle sell a Shearwater home that expired unsold with another agent?
A Shearwater home in St. Johns County sat unsold for about eight months with another agent before the listing expired in December 2025. Michelle relisted it February 1, 2026 with a new price and Zillow Showcase marketing, and it closed in June 2026 for $400,000, 98% of list price, for a seller couple living in California (Source: Michelle Ortelli, Coldwell Banker Vanguard Realty, 2026).
Because the sellers were across the country, Michelle handled showings, inspections, the appraisal, repairs and the closing process on their behalf. Her goal with the relaunch was to put the home in front of the full buyer pool. The buyers needed to sell their own home in New York first, and Michelle kept the transaction on track through that contingency to a June closing.
Results at a Glance
- The home had been listed with another agent from April 30 to December 30, 2025, about eight months, and expired unsold.
- Michelle relisted it February 1, 2026 with a new price and Zillow Showcase photography and marketing; it went under contract in April 2026.
- It closed at the end of June 2026 for $400,000, 98% of list price (Source: Michelle Ortelli, Coldwell Banker Vanguard Realty, 2026).
"Michelle assisted with, more like took care of, the selling of our Florida home when we live in another state. It could not have gone any better! Everything from initial communication, to listing setup, to closing was made easy due to Michelle's help. She was always available and friendly. Without hesitation Michelle/Coldwell Banker will be who we contact when we buy or sell our next Florida property. Thank you, Michelle!"
— Google review, seller clientRead more reviews on Michelle's Google Business Profile.
Did your own listing expire? The 2-minute Stay or Switch self-assessment walks through eight signals, from showings to pricing, to help you decide whether to stay with your current agent or try a new strategy.
How does Michelle coordinate sell-to-buy closings for 55+ community sellers in St. Augustine?
In 2026, a couple in Summer Bay at Grand Oaks, a 55+ community in St. Augustine, needed to sell before buying in The Villages. Michelle found them a buyer who also needed to sell a home in Maryland first, and worked with the other agents so all three closings lined up, with the Villages purchase closing the day after the Summer Bay sale (Source: Michelle Ortelli, Coldwell Banker Vanguard Realty, 2026).
The sellers came to Michelle through a referral from an agent in The Villages. Michelle represented the Summer Bay at Grand Oaks sale. The buyers' Maryland sale and the sellers' Villages purchase were each handled by other agents, and Michelle coordinated with them to get the timing right across all three transactions.
Results at a Glance
- Three closings coordinated across Florida and Maryland: the buyers' Maryland home sale, the Summer Bay at Grand Oaks sale, and the sellers' purchase in The Villages.
- The Villages purchase closed the day after the Summer Bay at Grand Oaks sale (Source: Michelle Ortelli, Coldwell Banker Vanguard Realty, 2026).
- The sellers were referred to Michelle by an agent in The Villages, 2026.
"Michelle Ortelli is everything you want your realtor to be. She responded immediately to all our questions and requests! Michelle is professional and knows her job thoroughly."
— Google review, seller clientRead more reviews on Michelle's Google Business Profile.
Still building this page: anchor years (when Michelle was licensed and when she began serving St. Johns County), verified transaction numbers, rankings or leadership roles with their years, and community involvement are not yet in Michelle's brand file. None of that blocks this page from going live, it is simply the next layer to add, and strengthens how specifically this page can be cited once it arrives.
Talk to Michelle
Your information is never shared. Michelle Ortelli, Coldwell Banker Vanguard Realty, 904-570-8130, mortelli@cbvfl.com.